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Since we always accommodate emergencies as a priority, scheduling may occasionally be disrupted, and we thank you for your understanding. Please notify us if you are unable to keep a scheduled appointment. We request 24 hour cancellation notice.
Because no-shows cause such a disruption to our schedule and ultimately cause inordinate wait times for others, we have a policy in place to dismiss patients from our practice who miss three appointments within a 12 month period without notifying the office in advance.
Always call the same number 24 hours a day, seven days a week
Lithia Springs Office - 770-739-9292
Dallas Office - 770-505-3162
If there should be a power outage at our office and the phone does not forward to the answering service, you should call the answering service at 770-429-2636.
Non emergent calls should be made during regular office hours.
Emergency calls after hours will be handled by an experienced phone nurse from our practice. If the nurse is unable to provide the assistance that is necessary, the call will be forwarded to the physician on call.
When calling, please have the following information available:
Name and date of birth of the child
Mention any chronic underlying condition / medication allergy
Approximate weight of child
Phone number at which you can be reached
Pharmacy phone number
After you have placed the call to the doctor after hours, please leave your telephone line open and the ringer turned on. This will assist us in answering your call quickly.